Please call, text or private message to cancel your appointment as soon as possible, we may be able to fill the appointment reducing your cancellation fees.
The total amount of the services scheduled will be charged in full for clients who fail to cancel their reservation within a 24-hour time-period. We understand that there are exceptions to this policy in times of emergency, so the final decision will be up to Sambur management.
If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged full price for the appointment.
All cancellation fees will be collected prior to next scheduled appointment.